Workshop Administrator

Job title:              Workshop Administrator

Location:              Redditch

Salary:                 £22,000 – £24,000

Hours:                  Monday to Friday

Our client is a leading provider of trailer manufacturing and maintenance services with a strong commitment to quality and customer satisfaction. They are seeking a Workshop Administrator to join our team and support the efficient operation of our workshop.

Workshop hours are 38.5hrs but part-time hours will be considered

What’s in it for you?

• 28+ days Annual Leave
• Flexible Working Hours
• Healthcare Scheme
• Immediate Start

Day to day duties will include the following:

• Coordinate and schedule maintenance and repair appointments.
• Act as the primary point of contact for customers, addressing enquiries, providing service quotes, and ensuring customer satisfaction.
• Maintain accurate records of customer information, service history, and parts inventory, and generate reports as needed.
• Prepare accurate invoices for services provided and handle customer payments.
• Monitor the quality of service provided and ensure that customer needs are met efficiently and professionally.
• Front of house reception duties including switchboard.
• Data inputting to internal systems.
• Complete timesheets, job cards, reports and payroll reports.
• Order processing vis SalesNet (Full Training Provided)

As an individual you will need the following:

• Office administration experience
• Communication skills
• IT literate – Microsoft Office Proficient
• Excellent attention to detail, accuracy, and efficiency in tasks
• A positive attitude
• Previous experience working in a vehicle repair workshop or vehicle rental environment is preferred.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories, Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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