Transport & Warehouse Supervisor

Transport & Warehouse Supervisor
Coleshill
£30,000 – £35,000
Afternoon Shift( Monday to Friday)
 
Our client is one of the leading Road Transport Companies. They operate to the highest accredited professional standards and are anything but the stereotypical transport company.
 
They  have a comprehensive fleet of modern vehicles, and guarantee to our customers a personal and professional service. That aims to meet all their airfreight and domestic transport needs. Our vehicles have the state-of-the-art telematics to ensure the job gets done.
 
As a growing and progressive company, they are looking to continue build the best team, to be the face of our brand.
The primary objective of the role is responsible for overseeing and optimizing the efficiency of our transportation operations. You will work closely with drivers, dispatchers, and other team members to ensure the smooth running of daily operations.
 
Main duties/ responsibilities
 

A ‘can-do’ attitude and a willingness to take on significant challenges
Creating and developing a team working environment.
Coordinate and schedule all transport activities, Coordinate the daily operations.
Monitor and track the movement of goods and vehicles. Monitor and improve the efficiency of transportation operations
Ensure compliance with transport regulations and standards
Liaise with drivers and other staff to ensure smooth transport operations. Train and supervise transportation staff, providing guidance and support
Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport, and tracking deliveries.
Provide support across the business as required. Resolving any freight issues and acting as an intermediary between the customer and the driver. Push for back load on jobs where appropriate.

Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. Coordinate with drivers, dispatchers, and other staff to ensure timely and efficient transportation services.
Conduct necessary steps to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid the recurrence of such issues.
Maintain an open dialogue with other units’ managers and team members. Scheduling staff to ensure that vehicles are staffed according to established requirements
Provide administrative support to the Operations team, including preparing reports, answering customer inquiries, and managing the office
Plan and implement transportation schedules and routes. Ensure compliance with transportation laws, regulations, and company policies
Respond to customer inquiries and resolve any issues related to transportation services
Any other task as mentioned by the management

 
Technical Skills:

Knowledge of the operations freight, logistics
Strong understanding of transportation operations management
Proficiency in Microsoft Office application and using system

 
Behavioral skills

Strong analytical and problem-solving skills
Ability to work independently and as a part of a team
Excellent communication and interpersonal skills
Flexibility and adaptability to changing situation and priorities
Ability to work in a fast-paced and high pressure environment

 
Soft Skills

Customer service orientation
Attention to detail
Time management and organisation skills
Ability to multitask and prioritise tasks effectively
Ability to maintain confidentiality and handle sensitive information

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