Transport Coordinator

Transport Coordinator 

£28,000

Slough 

Shift Pattern: Mon- Fri. Day Shift, 08:00-18:00

Our client is one of the leading Road Transport Companies. They operate to the highest accredited professional standards and are anything but the stereotypical transport company. 

They have a comprehensive fleet of modern vehicles, and guarantee to our customers a personal and professional service. That aims to meet all their airfreight and domestic transport needs. Our vehicles have the state-of-the-art telematics to ensure the job gets done. 

As a growing and progressive company, we are looking to continue build the best team, to be the face of our brand. 

The primary objective of the role will be responsible for ensuring the smooth and efficient operation of our transportation services. You will be responsible for coordinating and monitoring the movement of goods and vehicles, maintaining accurate records, and providing excellent customer service

Main duties/ responsibilities

·A ‘can-do’ attitude and a willingness to take on significant challenges 

·Act as a key operations leader 

·Coordinate the movement of incoming and outgoing shipments, ensuring timely delivery and adherence to schedules

·Ensuring timely and efficient delivery of goods.

·Collaborate with internal teams, including warehouse personnel, drivers, and customer service, to ensure efficient logistics operations

·Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. 

·ATF controller, ETSF and general operational support

·Communicating with drivers, suppliers, and customers to resolve any transportation issues

·Keeping accurate records of all transportation activities

·Monitor and manage all transportation activities, including tracking shipments, coordinating with carriers, and resolving any issues or delays

·Updating and maintaining the transport management system

·Ensure compliance with transportation regulations, including safety protocols, and maintain accurate records of all transportation activities

·Preparing and distributing necessary documentation, such as delivery notes and invoices

·Deliver upon contract service level agreements, expectations, and value proposition

·Utilise transportation management systems and software to manage and track shipments effectively

·Providing excellent customer service by responding promptly to inquiries and resolving any transportation-related issues

·Handling customer complaints and providing appropriate solutions.

·Manage logistics software to optimize transportation operation

·Collaborate with other departments to ensure effective supply chain management

·Direct and guide drivers to designated loading and unloading areas

·Maintain the confidentiality and integrity of sensitive information

·Collaborate with warehouse staff and logistics team to optimize traffic flow and minimize delay

·Resolve any conflicts or issues that may arise during vehicle movement and traffic management

·Any other task as mentioned by the management

Technical Skills:

·Knowledge of traffic control procedures and regulations

·Strong understanding of logistics distribution, Familiarity with transportation management systems and software

·Proficiency in Microsoft Office application, Proficiency in using GPS and tracking systems to monitor shipments or traffic management software

·Ability to manage comprehensive reviews, Ability to interpret transportation regulations and ensure compliance

·Understanding of safety regulations and protocols

·Familiarity with route planning and optimization techniques

·Experience in preparing and tracking order

·Basic understanding of vehicle mechanics and maintenance

·Numeracy accuracy

Behavioural skills

·Strong analytical and problem-solving skills

·Excellent communication and interpersonal skills

·Ability to work independently, under pressure and in a team environment

·Strong organisation skills and time management skills

·Proactive approach to anticipate transportation issues and implement preventive measures

·Flexibility and adaptability to adjust plans and schedules based on changing customer demands or external factors

Soft Skills

·Ability to manage supervisory duties and performance review

·Leadership skills and ability to guide/mentor others

·Customer service orientation

·Flexibility and adaptability to changing priorities and demands

·Attention to detail and accuracy

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